Important information for patients with Humana Medicare Advantage insurance
Our relationship with Humana is changing: Here’s what you need to know
North Memorial Health is ending its contract with Humana Medicare Advantage insurance, effective Dec. 31, 2024.
With this change, North Memorial Health locations will no longer be considered in-network for patients with Humana Medicare Advantage insurance.
If you are a North Memorial Health patient with Humana Medicare Advantage, you can continue to use your insurance to receive in-network care at our locations through the end of 2024.
Patients with Humana insurance may consider the following options when considering 2025 insurance plans:
- Patients may select a new insurance carrier of which North Memorial Health is in-network during the upcoming fall 2024 open enrollment period.
- Patients that wish to remain with Humana insurance can continue to receive out-of-network care at our locations, however this may lead to higher out-of-pocket costs.
Patients currently covered by Humana Medicare Advantage insurance will receive reminders of this upcoming change and instructions on how to select a new insurance plan during the upcoming Medicare Annual Enrollment Period (AEP) in Fall 2024.
Key Dates to Remember
- Oct. 1, 2024: Medicare plan details available for 2025.
- Oct. 15, 2024: Medicare’s Annual Enrollment Period begins. Patients can select a new insurance plan.
- Dec. 7, 2024: Medicare’s Annual Enrollment Period closes. New insurance plan selections must be made by this date.
- Jan. 1, 2025: North Memorial Health is no longer in-network for patients with Humana Medicare Advantage.
Frequently Asked Questions
Humana’s network and referral options are not consistent with other Medicare Advantage plans in the Twin Cities. Transitioning away from our contract with Humana helps us deliver an improved, streamlined experience for our patients.
We are dedicated to making this process as smooth as possible and are committed to supporting the well-being and care of our patients.
Our contract with Humana Medicare Advantage ends effective Jan. 1, 2025, which means appointments and procedures in 2024 will not be impacted. We will provide our patients with advance notice and resources to ensure this transition is as smooth as possible.
Beginning Jan. 1, 2025, North Memorial Health will be out of network for Humana Medicare Advantage, which may result in higher out-of-pocket costs.
If you’re currently covered by an individual Medicare Advantage plan, you can select a new plan during Medicare’s Annual Enrollment Period (AEP), which runs from Oct. 15 to Dec. 7, 2024. New plan information for 2025 will be available Oct. 1, 2024.
North Memorial Health is in network for the following Medicare Advantage plans: UCare, Blue Cross Blue Shield of Minnesota, Medica, UnitedHealthcare, HealthPartners and Allina Health Aetna.
If you’re interested in changing plans for 2025, please explore the following options to ensure your North Memorial Health location is included:
- Check the networks of the insurance company whose plans you’re considering
- Contact your insurance broker
- Visit Medicare.gov